The front room 候診
A bench, warm light, water, and no television. Nobody is called through by a number, and the book is spaced widely enough that you should not be sitting here long.
About the clinic
Chinese medicine and physiotherapy under one roof in Solaris Dutamas.
hé mù · harmony, and to wash something clean
和 is harmony, the state a body settles into once the parts of it stop working against each other. 沐 is to wash, in the old sense of washing something clean and beginning again. 和沐中醫 is as close as we could get to what an hour in this building is meant to do.
HEMU is a small clinic in Solaris Dutamas built around one idea: that women's health is not an appointment you make in a difficult month, but something that runs the whole length of a life. Trying, carrying, recovering and the long turn through menopause are usually handled as four separate errands at four separate counters. Read together, they explain each other.
Solid walls rather than curtains, because most of what gets discussed in here is nobody else's business.
Where
Ground floor at Solaris Dutamas, inside Publika
The rooms
Warm enough to undress in, which sounds obvious and frequently is not
The hour
60 min Before anything is decided
Who we are
Nothing about the plan was complicated. A room quiet enough to talk in, an hour long enough to get the whole history down, and two disciplines working from one file. The rest of the clinic was designed around those three things rather than the other way round.
Nowhere unhurried enough to read a cycle, a sleep pattern and a shoulder as one thing. So we built the hour in first and designed the rest of the clinic around it.
Support alongside IVF and IUI, cycle and uterine care, pregnancy and postpartum, and the years around menopause. One set of notes, whichever of them brought you in. We work alongside your fertility clinic and your obstetrician, never instead of them.
Before anything is decided
Disciplines, one roof
Treatments to draw from
Herbs batch-tested
What the first hour is for
Cycle, sleep, digestion, appetite, mood, temperature, and pain down to the hour of the day it arrives. Some of the questions will feel unrelated to why you came. Very few of them are.
Both wrists, three positions on each, at more than one depth. The tongue in daylight. Where there is pain we put hands on it and move it. Bring recent scans or blood work and they are read as well.
Needles, moxa, cups, hands or a physiotherapy session, chosen after the picture rather than before it. On a first visit this is usually the shorter half of the hour, and that is deliberate.
A pattern explained in ordinary words rather than terminology, a rough number of sessions, herbs if they are useful, and one or two things to do at home. You are welcome to go away and think about it.
An hour is not generosity, it is the minimum. Cycle, sleep, digestion and mood only make sense read together, and reading them together takes time a ten-minute slot does not have. Follow-up visits run forty-five minutes, because by then the history is already written down.
The idea the whole clinic is built on
Four characters, and the oldest instruction in Chinese medicine. The branch is the symptom. It is where the body finally says something loudly enough to be heard, and it is almost never where the trouble began. So we work back from it.
A period that has turned painful, a shoulder that will not settle, a sleep that broke eighteen months ago and never mended. Here those get asked about in one conversation, because more often than not they are one conversation. It is slower at the start. It is also why we would rather work something through properly than keep you on a standing monthly appointment.
A walk through the room
A bench, warm light, water, and no television. Nobody is called through by a number, and the book is spaced widely enough that you should not be sitting here long.
Solid walls rather than curtains. Warm enough to undress in, dim enough to fall asleep in, and quiet enough that you can hear the aircon and nothing else.
Along the back wall and in plain view rather than behind a door. If you want to stand there and watch what is being weighed out for you, stand there and watch.
Single-use, sealed until the moment they are opened in front of you, and counted back out at the end. Nothing on this tray is used twice, on anybody.
Where you sit while a formula is weighed out, or where you sit for a few minutes afterwards if you stood up too quickly. Both happen, and neither is a problem.
How the two fit together
It is tempting to assume you have to pick a side. You do not, and often you should not. A pelvic floor needs loading and retraining, which is physiotherapy. The exhaustion, the night sweats and the milk supply are read as one picture, which is Chinese medicine.
Do one without the other and half the work is left standing. So both sit in the same building, write into the same file, and are told when the other changes something.
Chinese medicine 中醫. Acupuncture, moxibustion, tui na, cupping and herbal formulas, used to read the whole system rather than one part of it.
Physiotherapy 物理治療. Pelvic floor and core work after birth, backs and hips carrying a pregnancy, necks and shoulders wrecked by feeding, and the ordinary sprains that walk through the same door.
Where they overlap 合作. Postpartum is the clearest case, where the rebuilding and the recovery are two halves of one job.
One set of notes 病歷. You are not asked to tell your history twice. If something changes on one side, the other hears about it before your next visit rather than after it.
When we send you elsewhere 轉診. We work alongside your fertility clinic, your obstetrician and your doctor, never instead of them. Anything that belongs in a hospital is said out loud on the day we see it.
The dispensary
Sourced through Taiwan, where Chinese herbs are held to published limits for heavy metals and pesticide residue. Every delivery arrives with its own paperwork, and we keep it.
Ask to see the paperwork
A formula is built for the case in front of us and adjusted as that case turns, which means weighing it out by hand each time rather than handing over a box made for everybody.
What this looks like
Raw herbs simmered at home if you have the patience for it, concentrated granules stirred into hot water if you do not. Both do the work. Only one of them makes the kitchen smell for a day.
Either is fine, say which
Each batch is tested for heavy metals and pesticide residue before it goes into a drawer. Ask to see the report for what you are actually taking and you will be shown it, not told it exists.
The report, not a summary
Nothing here comes out of an unmarked jar, and nothing is a house secret. Herbs do interact with medication, including the drugs used through an IVF or IUI cycle, so bring a list of everything you are on, prescribed or otherwise, and tell your fertility clinic and your obstetrician what we have given you. That is not a formality. It is how the two halves of your care stay safe.
The people
中醫師
TCM physician, registered under the Traditional and Complementary Medicine Act 2016. Leads the women's health side of the clinic: support alongside IVF and IUI, cycle and uterine care, pregnancy, the fourth trimester and the years around menopause. Works alongside your fertility clinic and your obstetrician, never instead of them. Trained in acupuncture, moxibustion and herbal prescribing. Consults in English, Malay and Mandarin.
物理治療師
Registered physiotherapist. Handles pelvic floor and core rehabilitation, pregnancy-related back and pelvic pain, the return to exercise after birth, and the sports injuries and sprains that come through the same door. Works from the same notes as the physician rather than a separate file. Consults in English and Malay.
Names and portraits on this page are placeholders. Registration numbers for both practitioners will be published here before the clinic opens.
Before you come
No, and often you should not. Come in for the consultation and you will be told which one you actually need, in what order, and whether it is both. If it is only one of them, that gets said too.
Yes. TCM practitioners in Malaysia are registered under the Traditional and Complementary Medicine Act 2016, and physiotherapists on their own register. Ask at the front desk and the credentials are brought out and shown to you.
No. Plenty of cases are handled with needles and hands alone, and some people should not take herbs at all because of what else they are on. Say so on the first visit and it changes nothing about the rest of the care.
Because a cycle, a sleep pattern, a digestion and a shoulder are one system, and reading them as one system is the whole method. The alternative is treating whichever of them shouted loudest that week.
No. Women's health is what the clinic is built around and it is where most of our work sits, but the same seven treatments handle backs, necks, sleep, digestion and sprains for anyone who walks in.
That is not a promise anyone can honestly make, and under Malaysian advertising law it is not one we are permitted to make either. What we can describe is what we actually do: circulation, cycle regularity, sleep, and the strain the waiting itself puts on a body. We work alongside your fertility clinic and your obstetrician, never instead of them. The detail is on the Women's health page.